Shipping Policy

At Withinblack, we are committed to ensuring that your order is delivered safely and efficiently. Please review our shipping policy below for more details on how we handle shipping:

1. Processing Time

All orders are processed within 1-2 business days after receiving your order confirmation email. Orders are not processed on weekends or public holidays.

• Order Cut-Off Time: Orders placed before 3 PM (GMT) will begin processing on the same business day.
• Delays: If we experience a high volume of orders, shipments may be delayed. In this case, we will communicate the expected shipping date via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (5-7 Business Days): Free
• Express Shipping (2-3 Business Days): $8.99

Please note that delivery times are estimates and may vary based on your location, shipping carrier, and unforeseen circumstances.

3. International Shipping

We offer international shipping to select countries. Shipping costs and delivery times for international orders will vary based on the destination and will be displayed at checkout.

Customs and Import Duties: Any customs fees, import duties, or taxes applicable to international orders are the responsibility of the recipient. Please check your country’s import policies before placing an order.

4. Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order's status on the shipping carrier’s website.

5. Missing or Delayed Shipments

If your order does not arrive within the estimated delivery time, please contact our support team at info@withinblack.com. We will assist you in locating your shipment.

6. Shipping Restrictions

Please note that some items may have shipping restrictions based on destination country laws and carrier limitations. We will notify you if there are any issues with shipping your items.

7. Changes to Your Shipping Information

If you need to update your shipping address after placing an order, please contact us immediately at info@withinblack.com. We will do our best to accommodate changes, but once the order is shipped, changes cannot be made.

8. Customer Support

For any additional questions regarding our shipping policy or to inquire about an existing order, please reach out to our support team. You can contact us at info@withinblack.com or through the live chat option on our website.