FAQ

Frequently Asked Questions

Orders & Shipping

Where do you ship?
We ship worldwide, including the United States and all of Europe. Shipping rates and estimated delivery times are calculated at checkout based on your location.

How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–5 business days within the US and 3–7 business days across Europe and other regions. You'll receive a tracking number by email once your order ships.

Do you offer free shipping?
Yes — all orders over $20 ship free worldwide. The exact shipping details and any applicable amount are shown on the checkout page.

Will I pay customs or duties?
For international orders, duties and taxes may apply depending on your country's regulations.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items with original tags. See our Refund Policy for full details.

How do I exchange for a different size?
Start a return for the original item and place a new order for your preferred size. Check our Size Guide to find your best fit.

Products & Sizing

How do I find my size?
Please refer to our Size Guide, which includes measurements for tops and bottoms plus how-to-measure tips.

How should I care for my apparel?
We recommend washing inside out in cold water and air drying to preserve prints and fabric quality.

Payments

What payment methods do you accept?
Payments are securely processed through Shopify Payments. We accept major credit and debit cards, and you can check out faster with Shop Pay. Additional secure payment options may be available and are shown on the checkout page. Prices may be displayed in your local currency depending on your region.